Level B2 Business English
Lesson 51
Letter
手紙

1
TOPIC QUESTION
今日のトピック

Product Recall
製品のリコール

2
ARTICLE
記事

Directions: Read the following article aloud.
課題: 以下の記事をはっきりとした声で音読しましょう。

Urgent Product Recall

Dear Sir or Madam,

This letter is to inform you that we are recalling the following product because the headset will short circuit and might cause damage to the user.

PRODUCT/LABEL NAME _____ BB Headsets ____________
Model # 625
PLANT NAME ______ Weezy ________________________
PLANT LOCATION ___Los Angeles_____________________
INVOICE DATE ______Dec.23rd
DETAILED REASON FOR ACTION: The headsets will short circuit and might cause damage to the user.

We request that you review your inventory records and separate and hold the above product. If you have shipped any of this product, we request that you contact your customers and ask them to retrieve the product and return it to you. Once you have retrieved all of the product, please contact us. We will arrange to have the product shipped to our facility. Please do not destroy the product. We will credit your account for product returned.

Your prompt action will greatly assist us with our efforts in this recall. If you have any questions, please do not hesitate to contact (your company contact person) at (your company contact phone number).

Thank you for your cooperation.
Sincerely,

3
VOCABULARY
語い

Directions: First repeat after your tutor and then read aloud by yourself.

retrieve
回収する
hesitate
ためらう
circuit
回路
prompt
迅速な、速やかな

4
Questions
質問

Directions: Read the questions aloud and answer them.
課題: 質問を声に出して読んだ後、答えてみましょう。

1. What is being recalled?
2. Where is the factory located?
3. How would you feel if you found out that they were recalling a product you used?
4. What compensation do you think companies need to give to customers for recalling their product?