Now describe what you are wearing.
Listen to the following conversations.
What does the customer want? What other choice is the customer interested in? And is it available?
Conversation 1: _______________ / _______________ yes/no
Conversation 2: _______________ / _______________ yes/no
Conversation 3: _______________ / _______________ yes/no
Conversation 4: _______________ / _______________ yes/no